906 Reviews Found
Confirmed Service Customer
Overall it was a goof experience. The service was completed in a timely manner but I do feel as though it took a little longer than I would have like for me to be approached by and employee once I arrived.
Victoria W.
El Cajon
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Was this review helpful?
Confirmed Sales Customer
Completely flawless, No tricks, no gimmicks , Pure professionalism and ethics, Alberto was a Salesman that I wish I had him in my Company, A true Gentleman. A very satifying experience buying my dream car with your Dealership. Thanks for letting Us trust Car Dealers again.
Roberto O.
National City
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing us and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
I have worked with Rose in the Service Department for many years. She has always taken good care of me, is friendly, and is very professional. She is an excellent service rep.
Lou W.
EL CAJON
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Hi, thanks for taking the time to leave a review.
Was this review helpful?
Confirmed Service Customer
I was asked if I was okay waiting for a service re the tailgate of my truck and after three hours the truck was not serviced. Nor was it in my paperwork.
Christina C.
Alpine
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Was this review helpful?
Confirmed Service Customer
Had an appointment. Got it in, and it was ready to go on time !
Keith B.
EL CAJON
Business Response
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Mary, the service manager was excellent. She gave me upfront honest information. She answered all my questions, and was professional, yet friendly.
Sarah D.
SAN DIEGO
Business Response
Thank you for choosing Bob Stall Chevrolet as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Bob Stall Chevrolet
Was this review helpful?
Confirmed Service Customer
Buying the truck was fast. However, maybe it was too fast since I had to go back to have KARR security deactivated so my doors would not lock with the key fob still inside. I didn’t like the fact that I left my salesman many voicemails about the issue and never heard back from him.
Quentin M.
Chula Vista
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Was this review helpful?
Business Response
Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Everyone was very professional and courteous. My truck was ready and done in one hour. Thank you
Paul O.
Chula Vista
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We're looking forward to your next visit with us!
Was this review helpful?
Confirmed Service Customer
Excellent like always love all the people there
David S.
SPRING VALLEY
Business Response
Hi there, thank you so much for your positive comments about Bob Stall Chevrolet! If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Stall Chevrolet and we hope to see you again soon! If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Service Advisor Rose Wells helped us out. Very knowledgeable and thorough.
Aaron V.
EL CAJON
Business Response
Hi there, thank you so much for your positive comments about Bob Stall Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
The service took entirely too long. My car was held for service for an entire week. Fortunately I have another vehicle to drive. Most people aren’t as fortunate.
Jude O.
LEMON GROVE
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Was this review helpful?
Confirmed Service Customer
Other than price charged, the service seems to have gone well. The service advisor "Pam" was excellent.
Randy S.
SAN DIEGO
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
I was helped out very quick and Patrick took really good care of
Carlos V.
Chula Vista
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Helpful. Answered my questions. Comfortable places to sit.
Paul V.
CORONADO
Business Response
Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Everyone is always so nice and helpful, letting you know what's going on and keeping you updated.
Thalia H.
La Mesa
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!