922 Reviews Found
Business Response
Hi there! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Friendly, patient, attentive, and great communication.
Luz M.
SAN DIEGO
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Mo was outstanding!!!He was very informative, polite, caring and patient. He was never pushy or overbearing. DJ Heintz
Darryl H.
Escondido
Business Response
Darryl Heintz, thanks again for taking the time to leave us this information about your recent visit. Thank you again for choosing Bob Stall Chevrolet and we hope to see you again.
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Confirmed Service Customer
I had an appointment and my oil change and tire rotation took 3.5 hours. Truck was returned with oil smeared all over the hood
Scott D.
Chula Vista
Business Response
Hi, we truly appreciate your honest feedback. When you have an opportunity, please reach out to us at (619) 327-9965 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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Confirmed Service Customer
Your service was excellent. I want to mention the Mary the Service Advisor was Super, ver friendly and attentive to assist me. Thanks
Hiram M.
CHULA VISTA
Business Response
Hello, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Service advisor Patrick kept me informed/updated. Shuttle driver Arama was friendly and polite.
Steven F.
SAN DIEGO
Business Response
Hello, thank you for sharing your positive experience! Thank you again for leaving us this response!
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Confirmed Service Customer
Rose was extremely helpful in securing me alternative transportation and keeping me updated on status of the repair. No haggle on warranty coverage.
Matt D.
san diego
Business Response
Hello, thank you for sharing your positive experience! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
Provided great service for everything that was needed
Kenneth L.
EL CAJON
Business Response
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hello, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Oil change completed within an hour. Work was done professionally and timely.
Steven G.
San Diego
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
My appointment was for 8:30 and I did not leave until almost 1 for an oil change and do a check of my tires .
Jose S.
Jamul
Business Response
Hi, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (619) 327-9965 so we can work towards a resolution. We look forward to hearing from you.
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Confirmed Service Customer
I always request Rose Wells for all of my service needs. She is always so knowledgeable and informative. She gets me in and out so my whole day isn't wasted.
Sherry C.
SPRING VALLEY
Business Response
We're glad to hear you found our staff knowledgeable and informative! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Mary in service, is amazing! She always has a smile and goes out of her way to make sure the work is done right. Even came out to my car after I completed payment just to make sure everything worked. I hope Bob Stall realizes what a treasure she is!
Kami M.
ALPINE
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Service Customer
I booked an appointment online and received a confirmation email, but when I showed up for my appointment there was no record of it. Because of this, I had to leave my car all day for then to fit it in.
Brandon H.
SAN DIEGO
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Service Customer
Overall it was a goof experience. The service was completed in a timely manner but I do feel as though it took a little longer than I would have like for me to be approached by and employee once I arrived.
Victoria W.
El Cajon
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Sales Customer
Completely flawless, No tricks, no gimmicks , Pure professionalism and ethics, Alberto was a Salesman that I wish I had him in my Company, A true Gentleman. A very satifying experience buying my dream car with your Dealership. Thanks for letting Us trust Car Dealers again.
Roberto O.
National City
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing us and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I have worked with Rose in the Service Department for many years. She has always taken good care of me, is friendly, and is very professional. She is an excellent service rep.
Lou W.
EL CAJON
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
I was asked if I was okay waiting for a service re the tailgate of my truck and after three hours the truck was not serviced. Nor was it in my paperwork.
Christina C.
Alpine
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.