973 Reviews Found
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Until the next time we meet, take care! Thank you, Rebecca, Customer Service Manager - rebeccac@bobstall.com
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Confirmed Service Customer
Good. Ran out of fruit and donuts by 1 p. Otherwise the best
Karry M.
SAN DIEGO
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for choosing Bob Stall Chevrolet and we hope to see you again. Thank you, Rebecca, Customer Service Manager - rebeccac@bobstall.com
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care! Thank you, Rebecca, Customer Service Manager - rebeccac@bobstall.com
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Confirmed Sales Customer
Great service friendly staff. Travis Anderson was very helpful
Charles S.
SAN DIEGO
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon! Thank you, Rebecca, Customer Service Manager - rebeccac@bobstall.com
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Confirmed Service Customer
I was happy to get away from Courtesy Chevrolet. You guys will definitely be my preferred dealership from now on.
Joshua S.
JAMUL
Business Response
Hi there! We're so happy we were able to help you out! Thank you again for choosing Bob Stall Chevrolet and we hope to see you again. Thank you, Rebecca, Customer Service Manager - rebeccac@bobstall.com
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Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Thank you, Rebecca, Customer Service Manager - rebeccac@bobstall.com
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Confirmed Service Customer
When I arrived, I waited about 10 min before anyone came out. I didn’t receive a call to let me know that my car was ready. I stopped back in after 3 hours and may truck was waiting ready to go. Finally I received all greens on my inspection... I did notice that my windshield wiper blades were pealing an needing replacement the next day when it rained. It makes me question the detail I received on the multipoint inspection.
Matt M.
EL CAJON
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We do apologize for the lack of communication during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! Thank you, Rebecca, Customer Service Manager - rebeccac@bobstall.com
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Confirmed Sales Customer
Thank you gifs for the hassle and pressure free buying!
Michelle H.
EL CAJON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Confirmed Sales Customer
Everyone has been amazing,the sales man, the finance guy and Rose in the service center. Thank you all for a great car buying experience.
Sandra H.
SANTEE
Business Response
Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We sincerely value your business and look forward to your next visit! Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Confirmed Service Customer
My experience with the dealership was great. My car was in there for over a month due to GM NOT shipping parts. It was an inconvenience to my life having to drive around in a rental car that was not comparable to my SUV. The length of time it took GM to ship parts that were under warranty was extremely excessive and I am very disappointed.
Travis F.
LA MESA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Stall Chevrolet and we hope to see you again soon! We do apologize for the inconvenience of not having the parts in a timely manner. We sincerely value your business and look forward to your next visit! Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Confirmed Service Customer
Very good experience about bob stall chevrolet
Ramon R.
SAN DIEGO
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bob Stall Chevrolet and we hope to see you again. Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Confirmed Service Customer
My service advisor, Rose, was top notch from beginning to end...kept me informed of everything going on with my vehicle which was at the dealer for a week.
Kellie H.
LA MESA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Business Response
Hello, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Bob Stall Chevrolet Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Confirmed Service Customer
Quick service, nice clean facility, good donuts! Happy to receive advice from advisor to keep my car in good condition.
Donna A.
SPRING VALLEY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Confirmed Service Customer
Everything went great! The staff took good care of me! Jack, Simon and Adolfo did a good job, and got me back on the road quick! Thanks, Ron
Ronald B.
EL CAJON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Stall Chevrolet! Thank you again for choosing Bob Stall Chevrolet and we hope to see you again. Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Confirmed Service Customer
The service was quick and thorough. The price was excellent. I received a list of items that need to be taken care but I was not pressured to have it done right then and there.
David B.
LAKESIDE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Business Response
Hi there, thank you so much for your positive comments about Bob Stall Chevrolet! We are always more than happy to assist you if anything else comes up. Take care! Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com
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Confirmed Service Customer
Not real good communication between service department and my wife. Lack of friendliness. Didn’t replace windshield wiper blades like I asked. Service person said they seemed fine, but they’re not. Simple task I thought.
Paul A.
LA MESA
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Confirmed Service Customer
When I make a doctor's appointment, I meet with the doctor at that time, when I make a plumber's appointment he fixes it in the time frame of the appointment. When I make an appointment for specific service (Air Conditioner repair) at Bob Stall, it is only an appointment to drop the car off and the professional mechanic will get to it whenever. It seems like in this day of high technology, you could schedule your service technicians to be able to do the repair when the appointment is scheduled.
Peter C.
LA MESA
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Confirmed Service Customer
Richard Larson and Adolfo Garcia did for me was above and beyond. My 2016 Colorado needed a new oil filter housing and the Escondido dealer would not cover it under warranty. I was at Bob Stall not even 15 minutes and it was a done deal
Stephen M.
ESCONDIDO
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Stall Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank You, Rebecca Customer Service Manager Rebeccac@bobstall.com