909 Reviews Found
Confirmed Service Customer
Fast, easy, pleasant. Vehicle was ready when promised.
Donna A.
SPRING VALLEY
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Business Response
Thank you for choosing Bob Stall Chevrolet as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Business Response
Hi, we are so happy to read such a great review about Bob Stall Chevrolet! We're looking forward to your next visit with us! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Business Response
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Confirmed Service Customer
Rose Wells is a great service adviser. She scheduled my truck in for a check engine light and kept me informed during the repair process. The repair was performed satisfactorily and in a timely manner. My only concerns are: 1) Who ever moved my truck to and from the shop readjusted my drivers seat and I'm having a really difficult time finding "the sweet spot" I have enjoyed for the last 4 years! I have back issues and it took me months to find the correct sitting position where I could actually drive for over an hour without pain. 2) Somebody in the shop took it upon themselves to change my radio station and apparently crank it up while my truck was in for repair. This was in for service, NOT for the pleasure of the shop techs to use my radio. 3) When I picked up my truck, the work order stated that the tire pressures had all been adjusted IAW State law and were set at 35 psi. I found 3 tires set to 33 psi and one set to 32 psi. Either someone exaggerated the service that was performed or my readout on my truck's computer is incorrect.
Gary G.
EL CAJON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We will review your experience with the Service Manager. We sincerely thank you for the positive review, and look forward to seeing you again soon! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Confirmed Service Customer
Called me at 12 to say truck was ready. I get there and have to wait 40min for no reason. Bad service!
Nathan W.
SAN DIEGO
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (619) 512-5034 so we can work towards a resolution. We look forward to hearing from you. Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Confirmed Service Customer
The service was timely enough and the price was also competitive with outside auto-shops, so I might as well have it done by Chevy. Service specialist was honest and kind and didn't recommend any service that I didn't need. Thank you!
Jose R.
LAKESIDE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Confirmed Service Customer
Simple general maintenance service. Vehicle was taken in and returned on stated time. Access to wifi was a plus as there was little to no cell phone signal available in the building.
Peter D.
LA MESA
Business Response
Hi Peter, we're happy you found our staff to be so supportive during your experience here at Bob Stall Chevrolet. We hope to see you soon! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Confirmed Service Customer
Service department was great. Tina was very friendly and very helpful
Robert J.
SAN DIEGO
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Confirmed Service Customer
Always take good care of us and our Corvette.
Elias G.
CHULA VISTA
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Confirmed Service Customer
Repair took longer than original estimate. Inside of truck was dirty when I picked it up. I had just had it cleaned before I took it in. Inside of windshield was dirty with sticky oil like substance smeared all over it. Dash had a small crack in it when I took it in and when I picked it up it had a big open crack in it. I am happy the repair is fixed but I would have hoped that my truck would have been cared for a bit better than it was.
Jim R.
SANTEE
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to discuss this with you. Please reach out to us at (619) 512-5034 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Business Response
Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Confirmed Service Customer
Took my car in for a routine oil change and was in and out in less then 45 min
Elias G.
CHULA VISTA
Business Response
It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Business Response
Good Afternoon Sandy, we're happy you found our staff to be so supportive during your experience here at Bob Stall Chevrolet. Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Stall Chevrolet and we hope to see you again soon! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Confirmed Service Customer
Clean, professional dealership. Friendly service.
Mike W.
SAN DIEGO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Business Response
Thank you for choosing Bob Stall Chevrolet as your first choice for all your automotive needs! We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you, Rebecca, Customer Service Manager rebeccac@bobstall.com
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Confirmed Sales Customer
From the time we decided to purchase a Chevy Colorado, the process was amazing. We visited Bob Stall in La Mesa and drove several trucks, and when we could not find out exactly what we wanted, we decided to order one with all of our desired options. We worked with Travis, and he was just great. Made sure we got everything ordered that we wanted. It was just hard waiting for the truck to arrive, but Travis kept us informed of it's progress and when it arrived, it was exactly as we wanted. It is an awesome truck and has so many great features. I would definitely work with Bob Stall in the future!
Karen S.
EL CAJON
