1685 Reviews Found
Confirmed Service Customer
Bob Stall Chevrolet never lets me down. Went in for oil change. Very happy.Good Job
Leonard T.
SANTEE
Business Response
Leonard, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Bob Stall Chevrolet, we value our customers and we look forward to seeing you soon.
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Confirmed Service Customer
I’m always satisfied with the service here. Helpful, friendly staff and good work.
Tim T.
SANTEE
Business Response
Tim, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My service advisor has went out of her way to fix my truck her and the mechanics have done a great job
Alfred W.
RAMONA
Business Response
Alfred, our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Bob Stall Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Great time, no hidden fees and the workers are great !
Elias G.
CHULA VISTA
Business Response
Elias, it's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Sales Customer
Easy buying experience. Bob Stanley is a true professional. Great price, excellent customer service. No hassles.
Alma L.
SAN DIEGO
Business Response
Alma, thank you for your kind words. We feel our sales department is one of the reasons customers continue to visit Bob Stall Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next sales appointment!
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Confirmed Service Customer
Yes the young lady who serve with me and dealt with me at the Chevy Cruze she's just a wonderful person I give her 10 thumbs up she's the best thank you
Latrica B.
SAN DIEGO
Business Response
Hello Latrica, we are glad we could help! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
They understood what I needed to have checked out. They were very polite.
Charlotte L.
SANTEE
Business Response
Charlotte, the whole Bob Stall Chevrolet team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
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Confirmed Service Customer
it took a week to get my truck problems fixed. The dealer did give me a loaner car which helped a lot. I feel at times the service department gets backlogged when too many vehicles are scheduled in certain time frames, making the completion of the work often long or delayed. Several times I have had an appointment, only to fine out my car cannot be serviced because there are too many other vehicles ahead of me. This last visit I brought my truck down to dealer with an appointment, but had to come back another day because they couldn't get to my vehicle. They were unable to work on it because of the backlog of other vehicles. Also Bob Stall has only one diesel mechanic which often leads to jobs taking longer than the scheduled times. It took four hours one time to get an oil changed and tire rotation. I feel they need to improve their scheduling so the mechanics have enough time to complete the necessary tasks so the customers are not inconvenienced or have to wait unreasonable amounts of time.
Stephen S.
JAMUL
Business Response
Stephen, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I would have never guess their tire prices would be less expensive then the Discount Tires prices. I have always been treated great at Bob Stall. I used there shuttle service which gets me back to work quickly. Patrick is very helpful. He keeps me informed and calls when my cars is ready. Thank you Patrick for caring about your customers. My husband commented on the service I receive at Bob Stall and wishes he had bought a Chevy Truck instead of his Ram.
Carol B.
LAKESIDE
Business Response
Carol - thank you for taking the time to write about your experience at our dealership. All of us at Bob Stall Chevrolet pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Windshield fluid not replenished. My Chevrolet app says oil still at 21%. It either was not done, or wasn't reset. Someone was either sleeping, not doing their job correctly, or both! I wonder what else was not done! The work order says "TOPPED OFF FLUIDS." Lying or BS-ing? You tell me! I think I'm entitled to at least three free service appointments, or should I contact my lawyer?
Sylvia D.
EL CAJON
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Confirmed Sales Customer
No pressure car buying experience. Worked well with me and my needs.
Donald N.
PINE VALLEY
Business Response
We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Stall Chevrolet! We're looking forward to your next visit with us!
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Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Sales Customer
We worked with Oswaldo. He was sincere honest and to the point which we like. Excellent. Best car buying experience !!!! We also like the new person. Can’t remember his name.
Barbara H.
SAN DIEGO
Business Response
Barbara - thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Business Response
Thanks a bunch!
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Business Response
Jack, our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
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Business Response
Anthony, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Thanks a bunch!