865 Reviews Found
Confirmed Service Customer
No issues - all work performed as described.
Robert S.
EL CAJON
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Service Customer
Great service and friendly personnel. Rose was very knowledgeable and helpful.
Beverly R.
PINE VALLEY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Stall Chevrolet and we hope to see you again soon! Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Service Customer
The only downside to my visit was that when inquiring about the problems with my transmission on my 2019 Trailboss truck, I was told to take it elsewhere because Bobstall dealership was down/short four transmission technicians, which I find rather convenient given the challenges Chevy has been having with its transmissions coming out defective and with out a possible remedy. I hope my transmission does not give out, since I have been having issues with it jerking and unusually pulling when changing gears, which should not be occurring.
Carlos R.
IMPERIAL
Business Response
Good Afternoon Carols, If you would like I would be more than happy to put your name down on a waitlist for when we are able to service more vehicles with transmission issues. Please feel free to call my cell phone directly at 443-223-7719 or email me. I will be out of the office next week but I will be more than happy to assist you any time. I look forward to speaking with you soon. Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Service Customer
very good service. received truck back in time promised
Paul S.
EL CAJON
Business Response
Good Afternoon, Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! I look forward to speaking with you soon. Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Business Response
Good Afternoon, Spencer, Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Stall Chevrolet and we hope to see you again soon! Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Business Response
Good Afternoon Eric, We're glad everything was completed quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Stall Chevrolet! Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Business Response
Good Afternoon Marilyn, Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Service Customer
Wait was too long. I waited 1 hour and 40 minutes.
Melissa L.
EL CENTRO
Business Response
Good Afternoon, Melissa, I would like to gather additional information about your visit so I can ensure in the future we are providing the most accurate time frames. Please call or email me at your convenience. Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Service Customer
This current experience shows me thar Bob Stall Chevrolet cares about his customers.
Nancy E.
LEMON GROVE
Business Response
Thanks Nancy! We are nothing without our customers. We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to seeing you again soon! Stay well. Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Service Customer
It is extremely unfortunate in having to write this review. In a time like this I would feel that customer service would be paramount considering the amount of people out of work and looking to make ends meet. From start to finish, my entire experience at Bob Stall Chevrolet was atrocious.
Leanno M.
SANTEE
Business Response
Good Afternoon, I would like to gather additional information about your visit if you would be open to sharing more details with us. Our goal is always to provide our customers with the best possible experience and any customer feedback is always appreciated. Please call or email at your convenience so I can review your file with our management team. I look forward to speaking with you soon. Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Sales Customer
Everyone was friendly, helpful and respectful.
Holly M.
MORENO VALLEY
Business Response
Good Afternoon, Holly, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Service Customer
I don't know what service you are talking about due to our traverse is in your body shop. I am not to happy with your sales staff, or your service department or parts due to I ordered a dash top for our new traverse and waited finally came wrong top still waiting for the one I ordered. The only bright spot with Bob Stall is Marty in the body shop
Kenneth J.
EL CAJON
Business Response
Good Afternoon Kenneth, I am glad that Marty was able to be of assistance to you. If you would be able to share your previous experiences I would appreciate the feedback. Also, if there is ever anything that you need I am typically the easiest person in the dealership to get ahold of. I look forward to speaking with you soon. Thank you, Rebecca C. Customer Service Mananger Bob Stall Chevrolet 619-460-1311 rebeccac@bobstall.com
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Confirmed Service Customer
My husband doesn't do computers and this is his new truck. He said he was very satisfied with the time and service it took and he got.
Dana M.
LAKESIDE
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Confirmed Service Customer
good service but our customer service rep needs to communicate more with his customers.
Mike C.
DULZURA
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Confirmed Sales Customer
Travis was very professional and courteous. He did not pressure me at all. He answered all of the questions I had and explained everything in great detail.
Timothy J.
EL CAJON
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Confirmed Service Customer
Timely service. Transportation provided very good.
Mike P.
SAN DIEGO
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Confirmed Service Customer
Rose in service took great care of me. She was very helpful, and a asset to your dealership. I'm not happy with the car. I've put probably a couple thousand dollars in repairs and it doesn't even have 75,000 miles on it, and i think it had about 42,000 when i bought it. I wouldn't recommend anyone to by a sonic
Kenneth B.
LAKESIDE
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Confirmed Service Customer
I wss greeted by the service department associate who was assigned to my appointment. He went over the specs for my service and was told I could be seated until my car services are completed. He was courteous and polite.
Renee H.
SAN DIEGO
