Customer Reviews

Service advisor told me it would take about an hour and it was exactly an hour.

Made an appointment for an oil change for 9:30am. I was planning on dropping it off and come back at 1pm. I let the service advisor know this When I dropped it off. When I arrived at 1:10pm they didn’t know where my truck was and realized it wasn’t even started. I had to wait until 1:49pm before Ali was able to leave the dealership. Even though I was given an apology...there was no other effort to make it right. I spent $100 on an oil change and got terrible service. I could go to Walmart for a better price and better service.

Rose was awesome. Super personable and helpful.

Rose is the best CSR EVER!!! I don't know how she does what she does, and whom she does it with, but it works for me!! Thank you

I called to make an appointment for my 2015 Silverado for two recalls. When I spoke to the very nice girl who made my appointment, I told her that there seemed to be a leak on the back light of the actual cab and water was leaking inside, causing rust (I had been on deployment and just noticed it upon my return) she said she would look up to see if I still had valid warranties. The truck only has 54K miles and I leased the truck in October of 2015, just recently actually purchasing the vehicle from GMC in Nov 2018. She told me that I was covered under warranty for rust damage and put that on the appointment as well. When I brought the truck in on my appointment day, the lady who was assign to my truck (she was awesome, very sweet and great at her job!) told me that I was not covered and had no warranty at all...you can now see where my frustration is coming from with being told one thing then another.

Matthew was helpful and patient, offering solutions. Mike if finance was pleasant. Then there’s the car. On day two the front end began making clunk/groan over sharp edged bumps(think speed bump). In removing the front wheels to investigate l found the wheel locks not tight(all four) and—get this—found the spring spacers were not removed during PDI. Noise solved after removing them. Bought car at night so didn’t see chip on left door edge. Also the finish on the inside of the front wheels has some sort of staining around the entire circumference, like a wheel cleaner stayed on too long.

good

Very professional, polite They were very busy that day but took time to provide great customer care and service

great

Always very professional, great dealer ship

Rose is awesome! Great service as always.

Rose was great! She kept me up to date on every step. Thanks Rose.

I was met at the service entrance by the general manager Richard Larson who took the time to listen to my problem. He then made the comment that the repair was approved. I then was directed to Adolfo Garcia who took the bull by the horns and attempted to use my extended warranty. This was ultimately turned down. He told me he would check with the power train warranty by 9am the next morning I got the call that the service manager would be able to use the GM warranty. Great service after being told by another dealer that I would have to pay for the repair

Simon in the service dept has been working with me on my ZR2 from the beginning. The team and facility are always clean, each team member greets you with a smile. Simon has ALWAYS gone above and beyond to ensure my questions are answered and will get to the bottom of any concerns, every time I visit. In business consistency and follow up are key, and the service team is excellent in both.

Bob Stall dealership is a model to all dealerships. Everyone I dealt with is professional, knowledgeable and pleasant. Every other dealership I’ve ever been to is dreadful. Right when you enter you have a thought “God help me, here we go again”. At Bob Stall you feel they are there to serve not sell. And that’s why I’m buying my second corvette from them

It was fine. I just didn't have time for it.

The dealership personnel were great (as usual) but there was a malfunction with the lift so my routine oil change took over two hours. It might have been nice to receive a discount coupon for my next oil change. I still will not hesitate to return.

I came in 15 minutes early with my appointments, they took me in right away. Adolfo was great. And their waiting lounge is comfortable with complimentary coffee and water and service computers.

As always, Rose gives exceptional customer service. I am very pleased with the service received this visit. Prior visit was a little rough but my faith in this dealership has been restored!

Bob Stall has treated me well as a customer