Customer Reviews

Chris, in the service department was very accommodating and helpful. I thank him very much for what they did on checking my cars problem.

Was good,still waiting for the body shop to call me to fix a scatch on the left side of the hood!

Excellent customer service and excellent service!!

With the purchase of my vehicle I received two free oil chances, which is pretty great in it self. With it being free, I understand it does not come with any bells or whistles, such as a car wash or vacuuming of the floor. It would be nice to be up-sold to received these perks. With the oil change being free, I expect certain services be completed to a satisfactory standard. Having the adhesive residue from the previous oil change sticker be left, to me is not satisfactory. This shows a lack of thoroughness and the bare minimum being the standard. Hopefully when its time for the next oil change, considering it would be a paid service, this does not happen again.

Although the personnel at Stahl Chevrolet always do an excellent job, I am unhappy with the costs of fixing modest problems. It seems that solid state designs now cost much more than with past mechanical designs. It was earlier stated that one just pulled out a solid state card and replaced it instead of having to disconnect and reconnect mechanical parts. Supposedly simpler and cheaper. It is not, and is a bad mark against Chevrolet design. My problem was, at 52,000 miles, my Corvette lower beam lights rarely functioned. The high beams were fine. Thinking there might be a switch or sensor mal-functioning, I took in the car to Stahl's. I soon had to authorize; replacing an "ubec fuze box" for $681.95, parts and labor. There really needs to be a simpler and less expensive was to fix a lower light beam problem.

Everyone was pleasant and happy to help.

My service advisor, Rose, is efficient and outstanding!

Bob Stanley, exceeded my expectations, as I had gone to Courtesy Chevrolet where they couldn't work out a deal. I'm very happy that I went to Bob Stall Chevrolet.

Great to work with and eager to help. Always find a way to help the customer.

The hole team did a fantastic job from start to finish with the hole car buying process. I would recommend Bob Stall to anyone looking to buy a car.

Travis was very accommodating. He was very helpful and knowledgeable about the car.

best new auto purchase ever

Friendly

From when I called inquiring about using my warranty for repairs to my car, to dropping my car off everyone involved was so friendly and informative. They kept me in the loop the whole duration. I was actually recommended by someone who has their car’s serviced there and I can see why they continue to go. Amazing experience, I didn’t have to pay a dime. Glad to see there’s still honest and friendly establishments out there.

Loved the Costco car buying partnership with Bob Stall Chevrolet.

Rose was great and took good care of me. I was told a part might need to be ordered. If that was known, why not order the part before I drop the car off or check to see if the part was in stock? One day after picking the car up, the problem started to happen again. This is frustrating.

Do you always tell women they need a alignment on a 2018 car with less than 20k miles.

Had a service appointment at 8:30 to service my tire monitoring system. Dropped my van of night before. At 11:30 I had not heard from the service adviser so I called to find out the status. Patrick was the assigned service rep. He informed me that I needed a new tire sensor and wanted to know if I wanted it fixed. He told me it would take about an hour. He never called when work was completed. I wanted 2 hour’s and went to get my van. I stood by Patrick’s desk but never acknowledged me and walked outside. Rose came over and assisted me. She got me processed out and called for my van. I paid and waited 40 minutes for my van to be brought up. I have never had a issue when I went to Simon. I will go to Simon or Rose from now on or to another dealer for service.

Everyone was very attentive, courteous, and knowledgable from my first few on-line inquiries through my visit to the dealership.

Service manager tried to charge me for repairs, even though i had bought the extended warrantee at the time of purchase.