738 Reviews Found
Confirmed Service Customer
Dislike the long delay for service. Hidden "up sell" of oil additive is pretty shady.
Bruce C.
RAMONA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Sales Customer
Very excelente service fast and easy. Aaron w was very helpful and welcoming. Would definitely come back for another car. 10/10
Steven B.
La Mesa
Business Response
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Rose knew it was me when i pulled up, came out and accepted the vehicle for the work to be performed. It was my shortest wait time so far with Bob Stall. Rose came and found me and got me out of there quickly. Nice job to Rose!
John R.
San Diego
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Pam is amazing and she made the experience blissful
Sally R.
La Mesa
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
My experience at Bob stall Chevrolet was amazing.
Sunil K.
San Diego
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
I got an Excellent(so far) deal on an EV for the first time and I feel fancy.
Trathen M.
San Diego
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
The experience buying my truck with Brad was amazing, he is very professional and has a lot of experience. That was the reason I bought my vehicle because he looked for many options until he found the right one that suited my pocket. Even though the entire process was over the phone, I felt confident with him because of his professionalism and I am sure that I would buy another vehicle with him again. I am very grateful to him!
Carolina P.
Brawley
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We hope to see you soon!
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Confirmed Service Customer
When in town Bob Stall has done all my services on my GM cars. I had an APPOINTMENT on Friday at 10:00 am for an oil change in my 2021 Corvette. I always wait the HOUR or SO that it takes to perform the service. The car was finished at 3:30 pm. (5 1/2 HOURS I spent at the dealership.) I was told that some techs had called in sick. (Guess they wanted a three-day weekend.) I'll find another dealership where their techs are healthy.
Bruce J.
PAYSON
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Service Customer
Kei was very helpful and kept me informed at all times what was going on with my vehicle
Eliseo G.
Spring Valley
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Kei is a courteous and professional and performed her duties promptly and efficiently.
Andrew L.
San Diego
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
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Confirmed Sales Customer
George (sales person) was great. Personalable and genuine. I appreciated his honesty.
April H.
Spring Valley
Business Response
Hello, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
I did not have an appointment for my first service, but they got me in and out quickly.
James M.
Santee
Business Response
Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Scheduled appointment, got to scheduled service then turned away because there���s was only ���two techs��� available and since my truck is diesel, they needed a diesel certified mechanic to change my truck���s oil. Go for second time, told it was going to take 2 hours. 4 hours later after working grave yard is ridiculous. They offered a shuttle ride but would first stop would be in the other direction with an estimated travel time of an hour. Will definitely try another dealership. Ford offers pick up and delivery of vehicle and at least an Uber from dealership to home and back if needed.
Elmer P.
Chula Vista
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
Great service advisor rose wells made sure my truck was ready on time and she is so friendly
David S.
Santee
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi, we are so pleased you enjoyed your visit to Bob Stall Chevrolet! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Appointment was smooth and efficient - Rose did an excellent job, check in, update and check out.
Wayne T.
SAN DIEGO
Business Response
Hello, we really appreciate your feedback! Hi, thanks for taking the time to leave a review.
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Business Response
Hi, thank you so much for the positive review! Thank you, and have a fantastic day!
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Confirmed Service Customer
Ease of making appointment. Vehicle done when promised.
Loren P.
LAKESIDE
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!