Customer Reviews

Excellent service

Staff is friendly and professional. Waiting area is clean

Always "Excellent Service" at Bob alongside his team.

Arrived slightly ahead of my scheduled appointment, greeted promptly by my service writer. I was processed in, and within minutes, my Impala was being serviced. An hour later it was ready for me. Two thumbs up!!

Fabulous custromer service

I had to wait for more than two hours for a oil change and they did not clean my car

Good afternoon I have already called GM and told them how happy I am . My service adviser. Was outstanding. And one moving my Truck was doing it slow and careful. As well as the Technician That not only took care of the oil change and reset my tire pressures Cleaned up the mess I'm very very particular about my cars and I didn't see a drop of oil anywhere this was on Monday .while I was waiting. BO my service adviser found a really. And got a and appointment for Tuesday witch was the following day. In the morning. I showed up and I was in and out . With in 2 hours and for what they had to day that was a outstanding

Our service rep was efficient, friendly and helpful. The recall work was done quickly.

It was fast and friendly staff to help with our needs.

I think paying $89.00 for an oil change is exorbitant. And I was disappointed that my car was not washed. You used to do this as a service. When I spend $300 for repairs, it's the least you can do.

Rose is the best in Service and always takes extra time to help! We will miss her when she retires and won't know who to go to as she has been there so long !

There were two reasons we went to your dealership. One being taking care of the recall for the Takata Airbag. Two being to fix the warning we were receiving: Service Tire Monitor System. This obviously was not done since we are still receiving the warning. The extra service work was added on since we have not had work done for a while but I didn't know it would cause the tire service warning to be ignored. So we are obviously going to have to return to get the tire monitor system fixed.

Rose is the best! We only buy chevy and have had over 6/8 cameros and Tahoes from dealers. I left Bob Stall many years ago because of an issue of customer service not listening to my concerns with my tahoe. Then we recently left City chevy because of them not honoring our warranty and taking $$ that they shouldn't have. So we are back at Bob Stall. I am having issues with my 2016 tahoe, replaced the tranny and now there is a strange sound in the exhaust and they said it was fine, hopefully we can get it figured out. Rose is the BEST!

No comment

Excellent services as always, it's always nice to see our services adviser Rose Wells we have known her for 23rs she is like family. Bob Stall is our go to place when we need service or sales. One thing I like to add, is maybe Bob Stall can look into some kind of senior discount on services. It may draw seniors to have service done with a reputable company as Bob Stall Chevrolet.

I like it that my service manager remembers my name. I feel like a customer and not like a commodity.

Got the appointment right away and was finished within the hour! Everyone was extremely courteous! Thank you!

I called in to have several items performed on my vehicle....at the time i made my appointment, my vehicle was under 36K miles. I do approx 150 miles / day. when i showed up for my appointment i was at 36,881 +/-, I paid $456.00 dollars for a new SD card for my navigation due to it being accidentally popped out of its slot. Not sure why this wasnt covered by warranty. In my opinion, i made the claim prior to my warranty being up. Based on when i purchased the vehicle and the mileage to date, the amount I drive can be easily verified. To be fair, Bob Stall staff was friendly.

My Service Dept. turnaround was quick and the service rep was professional. A all around positive experience. Only low point was having to wait so long for the courtesy car to give me a ride.

Bernard in the body shop kept in contact with me throughout getting my car repaired. He was kind and professional.