The book rate was 1.8 hours for an O2 sensor that sells online for $30 as a genuine GM OEM part. You charge $120 for the part. The technician finished in about 15 minutes and brought the truck out. Charged $500 for 30 min worth of work including diagnostics and a $30 dollar part.
It wasn't Bob Stalls fault but of Chevrolet taking forever getting a EV Battery for my Chevy Volt then they kept raising the price on it... Costing me thousands of $$$ on car rentals. Bob Stall Chevrolet should have loaner cars..
They fixed the problem but they lost the key to my truck had to wait almost 2 hours , I missed my eye appointment because of them , they finally got me a car rental to get home . I returned the next day and they found my keys to the truck , I’ve always been happy with the service but disappointed with my last service visit.
Pricey repair cost and the dealership could have at leased sprayed the vehicle off with some water. It was pretty grungy when picked up. I purchased the car from your dealership and have it serviced there too. Not anymore.
Marry was great at solving my problems and customer service on the other hand Patrick is very horrible with customer service he gave me smart answers and was very rude. He should not be working in the department dealing with customers with the way he is he was the only bad experience I have had with you guys