Once again I am very pleased with Bob Stall and my service pro Patrick Duffy. And want to thank Brad Jadwin for taking time to answer questions and showing me the Z06, when the other floor salesman would not even give me the time of day. " I have things to do" so unprofessional.
Specifically went in for LOF AND tire rotation. After 2.5 hours, went in to check status since service advisor never called. Upon reviewing paperwork, found that tire rotation had not been performed. Dealership had arbitrarily decided it was not necessary even though it had been 5,000 miles since last rotation. Service advisor should have called me for my desire since a rotation was a large part of why I came in!
Bob Stall Chevy delivered unprofessional service. I called a week in advance about a retrofit for my Trailblazer so the dealership had time to order the parts needed and scheduled my service accordingly. However, I dropped my car at the scheduled time only to get a call two hours later that they didn't have the parts needed for my retrofit. They should have called me to reschedule if the parts were not delivered instead of having me make arrangements to get the vehicle dropped on time, only to have the service incomplete. Bob Stall was very inconsiderate of the customer's time and efforts to get themselves and their vehicles to the service dept on schedule.
It was very good. However, I suggest you have the person who receives the customer's car for service to tell the customer specifically where to go and who to see / pay when they come back to pick up their serviced car. - Mike.
Great car buying experience at Bob Stall Chevrolet. Received excellent help and advice from my salesperson, Scott Lardner, who spent hours with me building and ordering my new 2023 C8 Corvette Stingray HTC. Professional throughout the whole delivery process. Love my new Corvette!!