Customer Reviews

The absolute lack of customer service when the customer is not standing directly in front of the employees is outstandingly bad. I had dropped my truck off for a couple small issues to be looked at and was told it would take 2-3 days. On day 4 I called over to see what was going on with no issues to them having it longer I just wanted to know what the situation was. I had to leave a voicemail and received no call back. Day 5 someone answered and said they would get back to me, but once again no call back. Holiday weekend happened and then on Tuesday I had to go in to figure out what was going on with my truck because no one in service had the decency to call me and tell me what was going on. Upon going in I got there only to realize it had never even been looked at! A week and a half almost and not a single thing has been looked at. Took me multiple phone calls and visits to get the ball rolling and somehow they seemed like it was no big deal. This dealership lacks overall customer support in a way I have not seen before. They are rude and incompetent when it comes to the customer. Worst experience at a dealership that I have ever had.

Your scheduling system is not working. This is the second time that i have had to wait for over 2 hours to have my oil changed. This past time that i had it changed it took 2hrs and 20 minutes. I will not be bringing my truck back to have the oil changed. In talking to othe folks that get their oil changed this has been going on for over a year. Bob Stall needs to look into this before you will not need an oil change department.

I have bought many new cars in my lifetime. This was by far the best experience I ever had besides when I used to buy employee fixed pricing with my dad who retired from Chrysler. All the discounts were tremendous and more importantly, the folks who helped me were great. From the salesman to Ali to Mike in finance. I even went back after I got home with my new car because I couldn't believe the deal I got and they went through the contract with me a second time.

I've been a customer of Bob Stall Chevrolet since my husband and I moved to La Mesa 5 1/2 years ago. Everyone at the dealership is professional, customer-oriented, and highly skilled. Problems are quickly diagnosed and swiftly repaired. Working with Damon was delightful!

My car was done in a timely manner. My service consultant, Rosalie Wells always takes good care of my. I love the link that allows me to check on the progress of my car.

Great service. And communication

I worked with Alberto and I will be coming back to Bob stall Chevrolet in the future if I need a new car just to work with him again. Alberto was very nice, knowledgeable and informative. You guys have a great salesmen with him

Excellent service as always, very professional. Sales Rep Alberto Hernandez does a great job explaining every detail and guidance for the best possible buying scenarios. I will definitely recommend this location and will be coming back as needed.

Service writer (Rose) was very friendly, efficient. Did not have to wait long. Donuts were great also!

We were very impressed by the product and technical knowledge our salesman Jose Nunez obtained and ability to explain all the new functions, sensors and questions. All the personnel at the dealership were very helpful and courteous. We would highly recommend the Bob Stall Dealership.

Friendly staff, great selection of vehicles. Our sales rep Mo Aitah was very knowledgeable and professional!

From the moment I stepped through the door and I met Joey my experience was great! When Bob got involved it only made my experience better and then when Billy was helping everything fall in place I knew I had made the right decision.

Good job

Smooth and seamless. Quick and efficient. Needed repairs where explained in depth.

Carlos Payan & everyone was nice & helpful. Thank you so much!

Great ����

From start to finish everything went smooth

Pam did an excellent job in getting my vehicle schedule for service. She was very professional, efficient and provided a 5 star experience! Rama was also very cordial and provided a safe and enjoyable shuttle to and from the dealership. Pam and Rama Rock!!!

I recently leased the new Equinox EV from Bobstall Chevrolet, and I couldn't be happier with the experience! They gave me the best deal, and the entire process was smooth and stress-free. I���d like to give a special shoutout to Carlos, the sales representative. He was incredibly professional, knowledgeable, and helpful throughout the entire process. He answered all my questions and made sure I was comfortable with my decision. If you're looking for a great deal and top-notch customer service, I highly recommend visiting this dealership!

John P was a great help