1227 Reviews Found
Confirmed Service Customer
Quick and hassle free. Rose has me checked in right away. Service guys took care of the recall and I was on my way. There’s a GM dealership two blocks from my house but I prefer to drive from El Centro to your dealership because of the customer service and honest work you guys do. Thanks
Andrew A.
EL CENTRO
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Bob Stall Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Confirmed Service Customer
Just bought a new truck from you guys offered a free oil change I had to come three times just to get the oil change the first two times you guys were too busy the third time it took over an hour for an oil change. Why offer an oil change if you can't perform
Nimai H.
SPRING VALLEY
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
Was this review helpful?
Confirmed Service Customer
It took them two hours to do an oil change and I went on Saturday the weren’t even busy. And I had taken my appointment tow weeks before
Kousay T.
EL CAJON
Business Response
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
Was this review helpful?
Confirmed Service Customer
Everything was easy. Waiting room excellent. Great selection of magazines! Work on car was timely!
Patricia A.
ALPINE
Was this review helpful?
Confirmed Service Customer
Rose was amazing! You had my car for 33 days and I’m bringing it back in due to a major failure. Lots of things were due to circumstances and no one’s fault but the process really needs an overhaul! Thank your lucky stars you have Rose as your service writer.
Blake M.
SANTEE
Was this review helpful?
Confirmed Service Customer
My service was for a warranty issue. The service advisor "Rose" arranged for a vehicle for my use for the day. She called to let me know when the work was completed and car was available for pick up that day or the next day if would be more convenient. She was helpful thru out the process.
John Z.
CARLSBAD
Business Response
It is great to hear that our staff at Bob Stall Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Was this review helpful?
Confirmed Sales Customer
From the moment we stepped in we were greeted by Martin he sure was amazing, his smiled convicción n readiness to make a deal prompt us to make a commitment we could not have had a better experience, n the finance lady’s knowledge unbeatable. Thanks!!!!
Gerardo G.
EL CAJON
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Bob Stall Chevrolet sales team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Confirmed Service Customer
Awesome lounge to hang out in while they service your car and very reasonable prices. They charged me $50 to get the oil changed on my 2014 Camaro and they use full synthetic oil. Jiffy lube wanted $70 for half synthetic
Donia R.
SPRING VALLEY
Business Response
Glad we could help you out!
Was this review helpful?
Confirmed Service Customer
Your people take good care of my car. Tell me when and what I need to do for the car to operate the way it should. And everyone I deal with are top of the line--they talk to you not at you. THANKS ED
Edward G.
EL CAJON
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Bob Stall Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Confirmed Service Customer
The service has been excellent with every visit and Rose has always given great customer service
Keyshia K.
LAKESIDE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Everyone is very friendly knowledgeable. I usually don't take my car to the Dealer for service but this trip was fast& efficient Thank you
Janice C.
LA MESA
Was this review helpful?
Confirmed Service Customer
When I went in for my last oil change i was told i needed a transmission fluid change and a oil ring or something. This recent time i went I was told everything is okay. So what's thw deal?
Janelle F.
EL CAJON
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Rose, my service advisor, is always helpful and friendly.
Barbara V.
LA MESA
Business Response
Glad we could help you out!
Was this review helpful?
Confirmed Service Customer
Chris was awesome, very helpful. Service was great and I got my truck back sooner then later.
Alejandro G.
SAN DIEGO
Business Response
It is great to hear that our staff at Bob Stall Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.