Confirmed Service Customer
Service representative Rose Wells was had to get ahold of, when I just wanted an update on when my vehicle would be ready. She was on the phone with another customer while I was standing there and said she hates being so busy and made me feel like my business was a burden on her.
Elizabeth W.
El Cajon,
CA
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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