Rose
Wells
Service Advisor
She's Watched Customers' Kids Grow Up.
Rosalie Wells, Rose to her customers, has been a service advisor at Bob Stall Chevrolet since March 1990. That's 36 years on the same service drive. Same family-owned operation, same neighborhood, same kind of customers walking through the door. Long enough that the kids she remembers riding in their parents' back seats are now coming in for their own service appointments.
She's been a San Diegan even longer. Sixty years in the county. East County since she was six, and currently in Jamul. She loves the mountains and the nature out there — and she'll tell you about it if you ask.
Her self-description is "the grandma / veteran" — and customers tend to agree. She's GM Certified, a Mark of Excellence recipient, and the kind of service advisor whose reputation travels before her. The customer review on this page opens with the line, "I constantly heard about this lady named Rose" — which is the kind of word-of-mouth a service drive earns over decades, not weeks.
What keeps her here is the same thing every long-tenured Bob Stall team member will tell you: it's family-owned, the dealership genuinely cares about its people and customers, and the small-dealer feel doesn't go away. After 36 years in the same chair, that's the formula.
"Customers come first."
— Rose Wells, Service AdvisorRose's three-word approach to the job. After this long on the same service drive, watching customers come back across two and three generations, the formula has stayed exactly that simple.
Thirty-Six Years on the Same Service Drive.
Rose's career began at Bob Stall and stayed at Bob Stall. In that time she's earned Mark of Excellence-level recognition and built a customer base that turns over slowly - repeat customers, their kids, their neighbors. Customers don't come to Rose because of a credential. They come because their parents did, or their neighbor did, or because they "heard about this lady named Rose." Reputation that takes a few decades to build.
Credentials & Background
- GM Certified Service Advisor
- GM Mark of Excellence recipient
- 36 years in automotive — all at Bob Stall (since March 1990)
- Born and raised in San Diego County
What She's Known For
- "The grandma / veteran" — her own self-description
- Reputation that travels before customers come in
- "Customers come first" — three-word approach
- Multi-generation customer relationships
What Customers Say
- "I constantly heard about this lady named Rose"
- "Very on top of things and works well"
- "I look very forward to returning to see Rose"
- Yelp customer Julia N — verified service customer
5 Stars from Julia N.
"This review is in regards to the SERVICE DEPARTMENT. I had put off getting some work done for a while. Luckily, I've been a repeat customer here for a long time and constantly heard about this lady named ‘Rose’."
"I do not regret going to see her. She is very on top of things and works well. I sincerely appreciated the wind that blew me to Bob Stall and the quality of the work I received."
"I look very forward to returning to see Rose and the entire team! Thanks for the 4 new skates!"
Sixty Years in San Diego County.
Rose has been in San Diego County for 60 years — since she was 6 years old. East County has been home most of that time, and these days she lives in Jamul. She loves the mountains, the nature, and the time she spends out there with family and friends. Sixty years in the area gives you a strong sense of where everything is and what's actually worth recommending.
Working out of La Mesa keeps her on a reasonable commute from Jamul and central to service customers across San Diego County.
When customers ask Rose where to go, she has a real list. Julian if you want a getaway. Any of the San Diego casinos for a night out. The Press Box in Rancho San Diego for local and reliable. The Brigantine and Anthony's Fish Grotto for dinner. Downtown if you want to make a real evening of it.
After 60 years here, the list isn't generic. It's the places she actually goes.
Favorite Local Spots
- Julian — weekend getaway
- San Diego casinos — night out
- The Press Box — Rancho San Diego
- The Brigantine & Anthony's Fish Grotto
- Downtown San Diego — for a real evening
Where She's Based
- Lives in Jamul — far East County
- East County since age 6
- 60 years in San Diego County
- Works in La Mesa — central county
Family, Animals, and a 2026 Blazer.
Outside of work, Rose's time goes to family — and if you ask what surprises customers, it's how much she loves animals. Add in movies, meeting friends, and the occasional shopping trip, and that's most of the calendar.
On the road, she drives a 2026 Chevrolet Blazer — the new one — and she loves it. She'll tell you about it if you ask. Twenty-six years in the same service drive means she has informed opinions about which Chevy she'd drive.
And the thing she enjoys most about the job itself? Customers' stories. She's watched their kids grow up and start driving — kids whose parents she helped 20 or 25 years ago who are now coming in for their own service appointments. That's the long version of why she stays. The short version: customers come first.
- - 36 years at Bob Stall — same dealership since March 1990
- - 60 years in San Diego County — East County since age 6
- - Lives in Jamul
- - GM Certified + GM Mark of Excellence recipient
- - Drives a 2026 Chevrolet Blazer (and loves it)
- - Self-described "grandma / veteran" of the service drive
- - Has watched customers' kids grow up and become customers
Bring It By Bob Stall Service
Bringing your Chevrolet in for service? Ask for Rose. Thirty-six years on the same service drive, GM Certified, Mark of Excellence — and the kind of reputation customers hear about before they walk through the door.
Rose Wells (Rosalie) is a GM Certified Service Advisor at Bob Stall Chevrolet, located at 7601 Alvarado Road, La Mesa, CA 91942. With 36 years on the same service drive since March 1990 and GM Mark of Excellence recognition, Rose is one of Bob Stall's longest-tenured service team members. A 60-year resident of San Diego County and current Jamul resident, she has watched multiple generations of customers come through the service drive — kids whose parents she helped years ago now coming in for their own appointments. Customers like Julia N have praised Rose by reputation alone on Yelp, noting that they "constantly heard about this lady named Rose" before bringing their car in. Rose serves Chevrolet service customers across La Mesa, San Diego, El Cajon, Jamul, Santee, and the surrounding East County region. Call 619-460-1311 to reach the Bob Stall service department.