Joe
Rivera
Service Advisor · Se Habla Español
The New Guy With Thirty Years In.
Joe Rivera calls himself the new guy at Bob Stall. He started in August 2025, less than a year ago — and that's how he introduces himself. What that framing leaves out is the thirty years he spent on service drives before walking through the door. He's new to the building. He's not new at what he does.
The proof showed up fast. The customer review on this page tells a story Joe wouldn't tell himself — about a Chevy Volt that two other dealers had given up on, and the next-day diagnosis Joe delivered exactly when he said he would.
GM Certified, customer-centric in his own words, and the kind of service advisor who handles diagnostics other shops have stopped touching. After 30 years on the job, Joe's pace is to commit to a timeline and meet it — which translates on the customer side to fewer surprises, clearer answers, and a vehicle back on the road sooner.
About a year into Bob Stall and two years into San Diego, he's settled in La Jolla and getting the lay of the land. What he loves about the work itself? Working with people. That's the short version. The long version is on the review section below.
"Customer centric."
— Joe Rivera, Service AdvisorTwo words. After 30 years on service drives, Joe's approach is the same as it sounds: the customer is the center of the work. The Violet Abraham review below shows what that looks like in practice when another dealer has already told you it'll be three weeks.
Thirty Years on Service Drives. GM Certified.
Joe's 30 years in service is the reason he was the one assigned to the Volt diagnostic other dealers refused — and the reason the customer got a same-day diagnosis instead of a three-week wait. The experience translates directly to faster, clearer answers when something on your vehicle isn't behaving the way it should.
Credentials & Experience
- GM Certified Service Advisor
- Bilingual — English and Spanish
- 30 years in the automotive industry
- With Bob Stall since August 2025
What Customers Get
- Same-day or next-day diagnostics when possible
- Clear explanation of the issue before work starts
- Comprehensive diagnosis reports in writing
- A timeline he commits to — and meets
Notable Work So Far
- Chevy Volt powertrain diagnostics that other dealers wouldn't take
- Quick turnaround on complex EV repairs
- Diagnostics assigned directly by GM Essi Boostani
- Same-day repairs when parts are in stock
5 Stars from Violet Abraham. Volt Saved.
"Recently, my Chevy Volt experienced a breakdown and became immobilized in my garage. I initially contacted a local dealer, who informed me that they no longer perform Powertrain diagnosis on Volts. My inquiry with another Chevrolet dealership resulted in an estimated wait time of three weeks before they could assess my vehicle."
"Ultimately, I reached out to Essi Boostani, General Manager of Bob Stall Chevrolet. Mr. Boostani was exceptionally accommodating, promptly accepting my vehicle for diagnosis the same day. The diagnostic task was assigned to Joe Rivera, who assured me it would be diagnosed on the next business day."
"As promised, the diagnosis was performed as scheduled, and Mr. Rivera provided a clear explanation of the issue, confirming that it was reparable. Fortunately, the required part was available in stock, allowing for immediate repairs, and I was also provided with a comprehensive diagnosis report. The repairs were completed the same day, and I was informed that my car would be ready for pick-up the following day."
"I am grateful for the efficient service, professionalism, and courtesy demonstrated by Mr. Boostani, Mr. Rivera, and their team. Based on this positive experience, I intend to rely on Bob Stall Chevrolet for all future automotive needs and will enthusiastically recommend their services to others."
Joe worked alongside General Manager Essi Boostani on this repair.
Newer to San Diego Than to Service.
Joe has been in San Diego for about two years and has settled in La Jolla. After 30 years on service drives elsewhere, San Diego is where he's chosen to do the next chapter — and Bob Stall is where he's doing it.
What he likes about the area is the practical stuff. He says the cost of living is more affordable than he expected — which, given La Jolla, says something about where he was before.
On the local recommendation front, Joe keeps it humble: he points customers to the local Denny's. Pancakes, coffee, and the kind of reliable diner-style stop that doesn't make tourist lists but does make sense at 8 in the morning. The service drive runs on similar fuel.
Working out of La Mesa keeps him a short freeway run from home and within reach of service customers across San Diego County.
Favorite Local Spot
- The local Denny's — Joe's humble pick
Where He's Based
- Lives in La Jolla
- 2 years in the San Diego area
- Works in La Mesa — central county
- Newer San Diegan than service tech
Off the Clock: He Travels.
Outside of work, Joe travels. After 30 years on service drives, time off doesn't tend to look like more service drives. He didn't volunteer where he goes — but the answer is somewhere else.
He doesn't currently drive a Chevrolet himself, which is a quietly honest answer most service advisors wouldn't give. After 30 years in the industry, he knows what he wants in his own driveway — and he hasn't pushed the brand on himself the way some salespeople do. What he's pushing on his customers is the service, and the review above suggests it lands.
- - 30 years in the automotive industry
- - GM Certified Service Advisor
- - New to Bob Stall — August 2025
- - Lives in La Jolla — 2 years in the SD area
- - Recommends the local Denny's — he keeps it humble
- - Travels when off the clock
- - Doesn't currently drive a Chevrolet — and won't pretend otherwise
Bring It By Bob Stall Service
Bringing your Chevy in for service? Got a tricky issue another dealer won't touch? Joe's the right call. Thirty years on service drives, GM Certified, and a track record that includes diagnosing what other Chevrolet dealers have given up on.
Joe Rivera is a bilingual GM Certified Service Advisor at Bob Stall Chevrolet, located at 7601 Alvarado Road, La Mesa, CA 91942. He works fluently in English and Spanish (se habla español). With 30 years in the automotive industry, Joe joined Bob Stall in August 2025 and quickly earned customer recognition for handling complex Chevrolet diagnostics — including a Chevy Volt powertrain repair that other local dealers had either refused to take or quoted a three-week wait on. Customers like Violet Abraham have publicly praised Joe (alongside General Manager Essi Boostani) for the efficiency, professionalism, and courtesy of the service experience. A La Jolla resident, Joe serves Chevrolet service customers — including Spanish-speaking families and Volt/EV owners — across La Mesa, San Diego, El Cajon, La Jolla, Santee, and the surrounding region. Call 619-460-1311 to reach the Bob Stall service department.