Confirmed Service Customer
Oil change , fine- Asked for tire rotation, told not needed... email sent needing tire rotation! Not Happy- time is money, having to reschedule and come back for tires isn't good... should have been done when asked, especially when the service note suggests it!
Matthew S.
SAN DIEGO,
CA
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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