Confirmed Sales Customer
Louis Cervantes was our sales representative. He went out of his way to give us the best service possible. We were very unhappy with the dealership that the Portfolio Etch & another item (something like 2 party security system?) was not disclosed on the window sticker or online advertisement. It seemed like a deceptive practice to draw people in and we didn't appreciate that. We tried and failed to negotiate floor mats to be included at no cost in return for the confusion and the management refused. It didn't leave us with a happy feeling.
Jody K.
Guatay,
CA
Business Response
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