Confirmed Service Customer
I took my 2020 Silverado 1500 diesel in for an oil change. I requested they check the cabin air filter and top off the DEF. They did the oil change, but nothing else. On top of that, my truck has an alert for water in the fuel system that popped up when they returned the vehicle. Its probably just the fuel filter, but its irritating that now I am headed back for things that should have been taken care of the first time. Oh, and they said I need a new cabin air filter, but didn't replace it!
Jeremy C.
LAKESIDE,
CA
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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