Most of this experience was excellent. Bob Stanley is a good guy and he worked hard to earn our business. I have a couple of issues that I realized during my session with Leslie, the F&I person. 1) I got charged $189 for some security feature that I didn't want...and I had no choice about purchasing it. Leslie claimed it was in Bob's invoice to me, however, I have all of the communications saved and there is nothing about this in any of the emails sent to me. 2) I was led to believe that Bob Stall was going to pay off my lease($1000). This was a lie...you just added it into the purchase price of my truck. Other than that, my experience was good and I am happy with my vehicle. Unfortunately, I feel like most people do when dealing with car dealers...and it's not good.