I was greeted by service advisor Brian. He was attentive ,used my name during the sign in process. He asked if I was going to wiat for the vehicle, which I was. Brian gave me an estimate for the time to perform the service and the cost which was zero. ( last of 3 free oil changes), work was completed to my satisfaction. Brian thanked for coming in for the service and indicated if needed any other service hoped I would come back and see him.