Service was fine, my advisor was very nice. There were a few problems I did have though. 1. The advisor did not have me sign an estimate before taking the vehicle to the back lot. Nor did I sign an approval for my car to be worked on. 2. My left headlight bulb was not marked on the MPI that it was out. I already knew it was out but wanted to see if the tech would notice. I let the advisor know after that it���s fine and I���ll take care of it on my own. 3. No walk arounds. 4. I���m pretty sure the axle boots are torn. I hear a clicking sound when turning but nothing was marked on the MPI. I gave a perfect score because I too am an advisor so I know how important the surveys are. I just wish there were more measures to insure the customer���s satisfaction.