Customer Reviews

I was over my 30K mile point of service and needed to get in while the kids are out of school. I called Rose, my service advisor, and she fit me in knowing that I live pretty far away and not conveniently close. The service took less than the time expected and reasonably-priced.

Awesome Experience!!!

Bad communication and the problem was never fixed.

Service Advisor Pamela Larman did a great job of getting my eligible repairs approved through my extended warranty very quickly.

Service advisor, Damon, was excellent.

Fue una muy buena experiensia , la persona que nos recibió fue muy amable y eficiente :)

I was helped by Rose the day I took my vehicle in a tow truck, and she was nothing but friendly, courteous and very helpful. I ended up taking my vehicle back the next day after the vehicle was returned to me for the same issue and Rose was quick and efficient to have my vehicle back within hours! The best customer service from Rose.

The lack of communication was unacceptable. The repairs was to take two to three days. It took one week. During that time I called for an update, but there was no answer. I left a message asking for an update, there was no response.

Rose was great as usual. East drop and pickup with no hassle about products or services I didn’t want or need

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Bob Stanley was very helpful and responsive to all my inquiries.

Initial meeting for quote went fine. Then advisor forgot what mirror needed to be replaced which delayed ordering. Then advisor somehow had wrong phone number for me after she had called me previously several times so that delayed installation. Took almost a month to have a mirror ordered painted and installed.

The folks at Bob Stall provided exceptional customer service and did a great job.

Mo made the whole experience buying my first new truck an amazing experience. He was friendly, patient, knowledgeable and very attentive. The whole process was very enjoyable. He made it very easy to trust him. I knew I was in good hands the whole time.

Rose is great. Very helpful and knows how to work well with Mercury Insurance for the cars bumper to bumper warranty. Great donuts and coffee. Lol. Vehicle was in a few weeks before and I had to bring it in a couple of day later for an item related to the issue. This was due to not securing something properly. A few weeks later had to bring it in for another issue that I feel was part of the initial repair a few weeks before and maybe misdiagnosed. The same thing happened with a window motor/regulator repair. Had to bring that back in. Only feedback I would give is to be more thorough on the initial repair.

Alan is incredible

Overall experience was good. A leading reason for us choosing Bob Stall was Pam in the service department. When we started looking for a new Suburban my wife said that "she wanted to buy from Bob Stall because of the great service she receives from Pam"!

Oswald was so amazing and helped get me the car I was looking for that would hit my husbands physical needs and at the price and payments I could afford

The service I received from Bob Stall is Excellent starting with my service agent and that is Rose Wells.

This would be the only place I'd go to by a Chevy.