Reviews > Javier E.

Posted 24 days ago

Confirmed Service Customer

The service was great my experience with...

SAN DIEGO, CA

The service was great my experience with the salesman was very good the service that was performed regarding the recall notice was okay however my car was not cleaned, I understand that this is not a Lexus dealership, I've owned Lexus vehicles in the past and they are flagship second to none, I just wish my car would have been cleaned up a little bit.

Business Response
Javier, we would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction and we're sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to resolve this matter to your satisfaction. Please contact Richard Larson, richardlarson@bobstall.com, (619) 460-1311 so we can discuss options with you.
Apr 09, 2017 
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